Help centre
How can we help?
Using the app
Step by step how-tos with screenshots of every screen.
Using the app · 4 minA tour of your Bookwan dashboard
What every part of the dashboard does: setup progress, revenue, today's appointments and the side menu.
Using the app · 5 minHow to add and price a service
Create a service with duration, price, deposit and staff, then add variations such as lengths or add-ons.
Using the app · 5 minHow to manage your calendar and availability
Set working hours, block time off, reschedule an appointment and see clashes side by side in your diary.
Using the app · 6 minHow to build and publish your booking website
Pick a theme, arrange blocks, preview on mobile and publish your booking site at your own handle.
Using the app · 6 minHow to take payments and get paid out
Connect payments, set deposits and payment splits, read the transactions list and track your payouts.
Using the app · 4 minHow to use your client list
Find any client, see their history and spend, add notes and tags, and bring existing clients across.
Using the app · 5 minSettings explained: profile, policies, reminders and team
Where to change your business details, booking policies, FAQs, notifications, add-ons and team access.
Getting started
Set up your booking site, services and availability.
- Getting started · 7 min
How to create a booking website for your beauty business
A step by step guide to building a booking website for hair, nails, lashes or barbering, from your handle to your first online appointment.
- Getting started · 6 min
Moving from Fresha or Booksy to your own booking site
What to bring with you when leaving a marketplace, how to keep your clients, and how to avoid losing bookings during the switch.
Deposits & payments
Take deposits, split payments and get paid on time.
Grow your bookings
Get found, win rebookings and build your reputation.
- Grow your bookings · 5 min
The perfect Instagram bio link for beauty professionals
How to turn Instagram followers into paid appointments with one booking link, a clear bio and a reply script that converts DMs.
- Grow your bookings · 8 min
How to price your beauty services (without underselling yourself)
A practical pricing method for hair, nails, lashes and barbering: cost your time, cover your products, and raise prices without losing clients.
- Grow your bookings · 5 min
How to turn first time clients into regulars
Rebooking scripts, aftercare and follow up timing that turn one-off appointments into a predictable, repeat client base.
Day to day
Calendar, reminders, clients and admin that runs itself.
- Day to day · 5 min
Reduce late cancellations with better reminders
The reminder timings that actually reduce cancellations, what to say in them, and when SMS beats email for beauty appointments.
- Day to day · 6 min
Managing your calendar as a solo beauty professional
Buffers, blocks, double bookings and personal time: how to build a working week that pays well without burning you out.
- Day to day · 6 min
Client records and consultation forms that protect you
What to record for each client, how to run patch tests and consultations, and how to keep client data safely and legally.
Let's grow
your bookings!
Bookwan gives you a beautiful booking site, deposits upfront and reminders that cut no-shows - so your calendar fills itself.
